Carla is at her daughter's wedding. Phone on Do Not Disturb, in her clutch, ignored.
Maya, the AI receptionist we built for her, has answered 11 calls since lunchtime. Booked four facials for next week. Quoted three brides on day-of makeup. Walked one anxious caller through her botox aftercare. Routed one urgent question to the on-call nurse.
Monday morning, Carla opened her laptop. Her week was full. She didn't touch the phone once. Previously-missed monthly revenue Maya catches: about $8,400. The wedding wasn't a tax on the business.
Maya is what we call an Answer Desk.
